1. Knowledge Base
  2. >
  3. Results
  4. >
  5. Article

File Management: How to Create New Files and Folders Using File Manager

How to Create a New Folder/Directory Using File Manager

  1. Log in to your Control Panel.
  2. Go to File Manager.
  3. In the left column, click on the directory that you want to create your new directory under.
  4. ClickNew directory icon New Directory.
    Click on New Directory
  5. Type a new Directory Name.
  6. Click Save.
    Save the directory
  7. Your new directory now displays inside of File Manager (may require you to Refresh icon refresh before seeing it).

How to Create a New File Using File Manager

  1. Log in to your Control Panel.
  2. Go to File Manager.
  3. Find and click on the directory you want to create your new file under.
  4. Click Add new file icon New File.
    Add a new file
  5. Type a new File Name.
  6. Select an ExtensionInformation icon using the drop-down box.
  7. Click Save.
    Add a new file
  8. Your new file now displays inside of File Manager (may require you to Refresh icon refresh before seeing it).
'

Common Errors When Creating Files or Folders.

File already exists - No two files can have the same name when they are inside of the same directory, even if the contents of each file are different.

Failed to create file 'FILENAME' - This simply means that the system was unable to create the file. Common reasons are because the file name was too long or it contained an unusual combination of special characters.

Invalid filename or extension - The filename or extension you tried to enter is not in the proper format. Double-check to make sure that you entered an extension when creating the file (must use the drop-down, typing the extension manually does not work).